Healthcare environment design and patient experience

Marshall, L. (2018) Healthcare environment design and patient experience. D.Clin.Psychol. thesis, Canterbury Christ Church University.

Louise_Marshall_MRP_2018.pdf - Accepted Version

Download (2MB) | Preview
[img] PDF (Declaration for MRP)
Declaration_Louise_Marshall.pdf - Supplemental Material
Restricted to Repository staff only

Download (156kB)


The design of healthcare environments has been shown to produce positive effects for patient outcomes, particularly in mental healthcare. However, relatively little is known about patient experience of design within physical healthcare environments.

In this study, fourteen cancer patients were interviewed about their experiences of using a newly built cancer centre that incorporates art and design.

Grounded theory methodology provided a framework for the analysis of results and the construction of a theoretical model which represents a first attempt at explaining the relationship between healthcare environments and patients with respect to emotional wellbeing. Results show that central aspects of this particular healthcare environment – orientation, physical aspects of design, and atmosphere – were not like a hospital and these led to diverse patient experiences depending on the individual context, in other words the personal histories and preferences that patients brought. Implications for research and clinical practice, including the benefits of drawing upon helpful aspects of environments as part of a holistic approach to treatment, are discussed.

Item Type: Thesis (Doctoral)
Subjects: B Philosophy. Psychology. Religion > BF Psychology > BF0636 Applied psychology
Divisions: Faculty of Social and Applied Sciences > School of Psychology, Politics and Sociology > Salomons Centre for Applied Psychology
Depositing User: Miss Rosemary Cox
Date Deposited: 02 Oct 2018 15:19
Last Modified: 07 Feb 2019 16:16

Actions (login required)

Update Item (CReaTE staff only) Update Item (CReaTE staff only)


Downloads per month over past year

View more statistics


Connect with us

Last edited: 29/06/2016 12:23:00