Carers of forensic mental health in-patients: what factors influence their satisfaction with services?

MacInnes, D. L., Beer, D., Reynolds, K. and Kinane, C. (2013) Carers of forensic mental health in-patients: what factors influence their satisfaction with services? Journal of Mental Health, 22 (6). pp. 526-535. ISSN 0963-8237.

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Abstract

Background
Families are the main caring resource for service users with severe mental health problems. There has been limited work examining the needs of carers of people using forensic mental health services.

Aims
This study aimed to gain an understanding of carers satisfaction with services in forensic mental health inpatient settings.

Method
A survey design was used with 63 carers interviewed by telephone using a structured interview schedule. The data was analysed both qualitatively and quantitatively.

Results
Most carers were pleased with the service provided although some negative views were expressed with specific types of contact. Giving appropriate information to carers was strongly associated with satisfaction with the service being provided.

Conclusions
Carer satisfaction with forensic mental health services is likely to be higher with services that address carers’ information needs. New ways of providing this information may offer greater opportunities for working with carers.

Item Type: Article
Subjects: R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine > RA0790 Mental health services. Mental illness prevention
R Medicine > RT Nursing
Divisions: Faculty of Health and Wellbeing > School of Nursing
Depositing User: Dr Douglas MacInnes
Date Deposited: 22 Jun 2016 14:44
Last Modified: 16 Oct 2017 22:46
URI: https://create.canterbury.ac.uk/id/eprint/14618

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Last edited: 29/06/2016 12:23:00